Our company is comprised of qualified computer technicians from across the U.S. who have joined together to form a technical network designed to help you find the remote troubleshooting solution(s) you need. 

The staff of JCPC4u are very helpful in providing our customers with hardware and software quotes to meet all their computing needs.  We can help you build the following system types:

  • Home Users & Home Office

  • Small Business Workstations

  • Gaming Systems (Medium & High End)

  • We build the computer to your specifications, so think of everything you want in it before sending us an email.

 

SERVICES

In order to provide high quality support services at a lower than average cost, we do everything we can to reduce waste.  We let our service quality speak for itself, and as such, we provide a centralized "Customer Portal" where we manage your technology requests.  Submitting a Support Case for our technicians is simple, and you pay only one set hourly fee for the technology need you have.  See below for the type of support we provide it its associated hourly cost.

Work Type

Hourly Rate

Remote Troubleshooting - Home/Office

$60

Onsite Troubleshooting - Home/Office

$75

Onsite/Remote Network Assistance

$90

Standard remote tasks include software installation and troubleshooting, software & PC Training, troubleshooting of error messages, help with backups and log file review for issues.  We also provide you with system optimization and system replacement counseling (helping you to get the most for your $$$.

As you can see, we provide a competitive cost and in some cases much less than your local computer repair shop.  We offer this reduced price because we try to get everything done online over the internet at an affordable cost to our customers.

PAYMENTS

As you know in today's world everyone is using the internet to pay their bills, make purchases for various items, and to even do their taxes online.  Here at JCPC4U we understand your need for a secure financial transaction.  For that reason, we use the PayPal service for all of your payment needs.  It is a proven safe, secure and reliable means to make online payments.

When we have completed your requested work and it is time for you to make your payment, we will send you an invoice for the payment amount. Within the email will be a link to our paypal site.  Click the link and complete the payment experience.  We believe in fair treatment of our customer billing practices and we have found this methodology to work very well.
 

All communications with our technicians are accomplished our Online Support Center.  If you need help, then please use the link below and complete a request.  Once we receive a request for assistance, one of our technicians will contact you to determine how to best resolve your call.   

 

JCPC4U - Online Support Center